Order tracking

Want to know where your Rubelle Cap is? Here is how to track your parcel.

1. By email

As soon as your order ships (1 to 3 business days after ordering), you receive a "Your order is on its way" email with your tracking number and a direct link to the carrier.

2. From your order confirmation

The confirmation email contains a "View your order" button showing the status of your order in real time.

3. From your account

Log in to your account with the email address used for your order to see all your orders and their tracking.

Need help?

No email received? Check your spam folder, then write to us at pedro7candal@hotmail.com with your order number: we reply within 24 to 48 business hours.